Do You Know Most Plumbers Do Not Have a Contractor’s License?
Yes, the majority of plumbers are not certified, but a licensed plumbing contractor is behind every plumber that enters your home. Many of them are certified in one way or another, but they are not licensed. All “great” plumbing companies have amazing training programs that induct young men and women into the industry. They go from simple tasks such as drain clearing to larger ones. Upon attaining a license, a person must have four years of experience working for a licensed plumber contractor or journeymen plumber before sitting for the exam. You want to hire a plumber with the support of an excellent plumbing company. You first need to inquire about the company’s license status.
Follow the Link to Access the Contractors State Licensing Board (CSLB)
Plug in your contractors’ license number, and it will show you the following:
- Name, address, and phone number of the company.
- An entity is a company, partnership, corp, or other.
- It will show the date when the license was issued and when it is due.
- Plumbers license: It is a C36- plumbing license.
- Information about bonding: A contractor’s bond safeguards residential or commercial clients by ensuring the work they receive is done according to industry standards. It will show you the bond number and the amount. If you’re looking for a good plumber, ensure that the plumbing company is insured.
- It provides the owner’s name and how much company stock they own.
- Make sure the company provides workers’ compensation insurance to every employee. California requires workers’ compensation coverage regardless of the number of employees.
- To verify your plumber license takes less than a minute.
You’d Like Your Plumber to Arrive on Time
The homeowners expect their plumber to be on time, especially if they give you a four-hour window. However, homeowners need to understand that you can never accurately estimate your plumber’s exact time. The majority of plumbers or plumbing companies offer a four-hour window and the day when they’re going to arrive. The exception is an emergency plumbing issue. There are all kinds of unforeseen events; for example, someone may need a simple drain cleaning only to find a sewer line problem. Another issue is a water leak that turns out to be a burst pipe–––and the list goes on. In some instances, it’s better to use a larger plumbing company because they staff several plumbers should one of them get stuck on a job.
You’d Like Your Plumber to Be Experienced and Expertly Trained
Of course, your plumber will be experienced and competent enough to tackle your task. Of course, no homeowner wants their garbage disposal installed by someone who’s never done it before. They must be capable and knowledgeable enough to handle any plumbing problem efficiently. But they also have to do it professionally, and at all times, be professional, communicate clearly, act respectfully, and have a neat work ethic.
Transparency and an Open, Honest Estimate
You’ll need an accurate quote and the complete work breakdown, as well as keeping the homeowner apprised of the process. The majority of plumbing businesses give their plumbers a price list and refer to the price list when giving an estimate. However, homeowners should know that some services may require a deeper look into the job. For example, your plumber may quote $99 for drain cleaning but then discover that the clog is so severe you need hydrojetting. Still, they will have to build a reputation for honesty, fair prices, and customer service.
Problem Solving and Organizing Capabilities & Attention to Quality!
No two plumbing jobs are not the same. It doesn’t matter if it’s installing a faucet, garbage disposal, or water heater. Every job has unique challenges. Your plumber has to be able to identify the problem correctly and create a suitable solution. They should also perform their work meticulously and make sure that everything on the job is done right and up to current plumbing codes.
Cleanliness and Service Go Hand in Hand
Good customer service begins at the first phone call. What was the call center’s reaction to your call? Were they courteous and knowable? Your plumber should show up wearing a work shirt with the plumber and company name. They should be easy to communicate with, approachable, and responsive to the homeowner’s wants and issues. After the work is done, they will leave their space more tidy than they found it.
Always Check Company Reviews
Your plumber will take pride in their work and monitor customer testimonials. They will seek to provide the customer with the ultimate satisfaction. By actively looking for feedback, they can find opportunities to improve and continue to build out their service. There should be an emphasis on listening to their customers and adapting to their needs. Feedback from our customers is a precious asset that keeps us on top of our game.
Ask If Your Plumber Has Had a Background Check
Every great plumbing company will ensure the safety and security of their plumbers and customers in high regard. Every single plumbing expert must go through criminal and sex offender screenings. Homeowners don’t know who is walking through their home during a plumbing repair. It’s a good idea to ask your plumbing company if their plumbers have had a background check. It’s our goal to provide our customers with safe, trustworthy plumbers before they ever set foot inside your home. This safety-first approach increases our customer service and affirms our commitment to our customers and their families.
Your Plumber Will Guarantee the Service They Provide
They will take great pride in the services they deliver. Your plumber will provide a guarantee on their labor, and the manufacturer guarantees parts. If there are any concerns about our work, we will resolve them immediately. Our commitment to top-notch work ensures that our clients can count on the durability and reliability of our plumbing services. Our promise to provide you with a satisfying work experience is the embodiment of this.
Let’s Summarize “What You’d Expect From A Plumber”
- You want a plumber reinforced by a licensed plumbing company.
- You’ll check the license of the company; it only takes less than a minute.
- Make sure the firm is bonded, insured, and covered under workers’ compensation.
- They have to get there on time.
- Experienced with professionalism
- Clear Honest Estimate
- Communication and problem solving/attention to detail
- Clean, friendly, and approachable
- Check out criminal records before letting them into your home.
- They’ll defend their labor.
- Always check company reviews.
Finding the perfect plumber is about more than just technical knowledge and experience. So are reliability, professionalism, honesty, and customer satisfaction. MVP Plumbers goes above and beyond to ensure that their clients have a plumber with a clean record that backs up their work. A plumber with these attributes will put any homeowner in trusted hands.
Call and Get The Service You Deserve
So, when you need a plumber in the Inland Empire, turn to MVP Plumbers. Our service area includes Murrieta, Lake Elsinore, Menifee, Wildomar, Winchester, Canyon Lake, French Valley, Temecula, and Sun City. We provide upfront pricing and service you can count on. Whether you need a garbage disposal, water heater, or leak detection, MVP Plumbers has you covered.
